Shipping and Returns


Holiday Order Deadline

Shipping to major Canadian cities and surrounding areas (excluding BC) - December 15th. If you have any questions, email us and we'll do our best to help!


How Long Will it Take for my Order to Arrive?

We ship out of Mississauga, Ontario. For major Canadian cities, your order should take about 2 - 21 days to arrive. *Shipping could be impacted by COVID-19.* 

Cancelling and Changing Orders.

We try to fulfill and send your order as quickly as possible, which may limit our ability to add items or may prevent your item from being shipped immediately. We cannot cancel orders that have already been shipped.

Product Returns.

Any returns will be accepted within 30 days of purchase. To receive a full refund, the item must be in its original condition and in its original packaging. Customers may be responsible for the shipping fee of a return order. If you need to make a return, please contact us to start the return process.


If you do find a fault with your order or you have received damaged or faulty goods, please notify us within 48 hours.


*Please note any customized or engraved scissors are not eligible for return.*   

Missing Item(s)?

If there is an error in your order, please let us know through the contact page and we will make it right for you!

Where Do You Ship Orders From?

We ship orders from our office in Mississauga, Ontario. 

Have More Questions?